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University of Leeds

Faculty VLE Support Assistant - Leeds

This vacancy has now closed.

Employer: University of Leeds

Leeds is one of Britain's largest and most popular universities with more than thirty-three thousand students and just under 7,500 staff, including four thousand academic and academic-related staff.

The University has departments in all major disciplines and more than fifty interdisciplinary centres. Trinity and All Saints College and the College of Ripon and York are affiliated to the University. The University is also associated with Leeds General Infirmary and St James's University Hospital, which together make up the Leeds Teaching Hospitals NHS Trust.
Job details:
Leeds University Business School is an international business school with over 2000 students from around the world. The School is accredited by AMBA and EQUIS and is ranked in the world’s top 100 Business Schools.

In 2008 the University implemented a new Virtual Learning Environment (VLE) to take forward its vision for blended learning as part of its new Learning and Teaching Strategy. This role has been created to support the Faculty in developing its VLE presence and use.

You will work as part of a team in liaison with other VLE support individuals and colleagues in the Faculty of Business to support the operational use of the VLE in line with academic visions and plans. You will also work closely with the central VLE project team to support the operational effectiveness of the VLE.

Providing administrative support to the Faculty E-learning Officer, you will have experience of contributing to learning and teaching processes through the provision of administrative support, in particular involving the use of computer-based systems and technologies. Familiarity with a virtual learning environment and/or other e-learning technologies, functions and tools would be desirable.

Informal enquiries may be made to Catherine Bell, E-learning Officer, tel +44 (0)113 343 8780 email c.bell@lubs.leeds.ac.uk.

If you have any specific enquiries about your online application please contact the Faculty HR Team jobs@lubs.leeds.ac.uk.

Career Expectations:
The University of Leeds is committed to developing its staff. All staff participate in the Staff Review and Development scheme and we continue to work with individuals, supporting them to maximise their potential.

Progression to a higher grade is dependent on an individual taking on an increased level of responsibility. The scope for this job may grow over time, allowing possible progression should the post holder demonstrate the skills and a wish to develop and increase their responsibilities.

University Values:
All staff are expected to operate in line with the university’s values and standards, which work as an integral part of our strategy and set out the principles of how we work together. More information about the university’s strategy and values is available at http://www.leeds.ac.uk/comms/strategy/

Additional Information:
Details of the terms and conditions of employment for all staff at the university, including information on pensions and benefits, are available on the Human Resources web pages accessible via the links on the right hand side, or at http://www.leeds.ac.uk/hr/index.htm

Criminal Record Disclosures:
A Criminal Records Disclosure is not required for this position. However, applicants who have unspent convictions must indicate this in the ‘other personal details’ section of the application.

Disabled Applicants:
The post is located in Leeds University Business School. Disabled applicants wishing to review access to the building are invited to contact the department direct. Additional information may be sought from the Recruitment Officer, email disclosure@leeds.ac.uk or tel + 44 (0)113 343 1723.

Disabled applicants are not obliged to inform employers of their disability but will still be covered by the Disability Discrimination Act once their disability becomes known.

Further information for applicants with disabilities, impairments or health conditions is available in the applicant guidance.
Role responsibilities
Main Duties and Responsibilities

• Liaison with Faculty Banner (student administration system) ‘super-users’ to ensure data integrity for the VLE.
• Liaison with Faculty administrators to set up and configure teacher-module affiliations and other common VLE parameters in Banner and the VLE.
• In conjunction with the E-Learning Officer, work with teaching colleagues to set up and configure commonly used tools and/or structures for e-learning materials i.e. group areas in the VLE.
• In conjunction with the VLE Support Officer, support teaching colleagues by providing advice and ‘trouble-shooting’ on the use of standard VLE tools and functions.
• Servicing the School E-learning Group.
• Assisting the central staff development team with the administration of locally-tailored staff development events.
• Provision of general administrative support to the E-Learning Officer and UG/PG/RP offices in relation to the VLE.
• Liaison with the central VLES to maintain understanding and knowledge of the system as it develops.
• Acting as a point of contact in dealing with a case-load of enquiries, some direct from faculty colleagues, some routed through the ISS helpdesk.
• Any other duties as may reasonably be required, consistent with the grade of the post.
Person specification

• Educated to GCSE level with Mathematics and English Language at grade A to C (or equivalent).
• Excellent IT skills, proficient in MS Office applications for the provision of management information, including Excel, Word and Outlook.
• Confident use of web-based applications such as blogs, wikis and discussion boards.
• Aptitude for developing new IT skills.
• Ability to communicate effectively with staff & students at all levels & from a diverse range of backgrounds.
• Ability to explain technical information to non-specialists in a clear, concise and understandable way.
• Ability to generate & analyse data relating to the VLE.
• Experience of using information systems.
• Understand data quality issues and be able to proactively develop & suggest solutions to enhance data quality relating to the VLE.
• Experience of providing user support to individuals.
• Ability to work under pressure to meet deadlines.
• Experience of working in an office environment.


• Experience of creating and/or maintaining on-line resources to support learning and teaching.
• Web authoring skills and experience.
• Knowledge and expertise with other technologies relevant to e-learning (for example working with databases or other e-resources, digital media, catalogues, archives, etc.).
• Familiarity with student information systems.
• Experience of providing learning and teaching administration or support in an HE or FE environment.
• General knowledge of virtual learning environments and on-line support systems and environments (although this need not necessarily be direct experience with the Blackboard product).
• Some experience of creating and/or maintaining on-line resources.
Skills & experience
Degree: Related
Location: Leeds, West Yorkshire
Salary: £15,001 - £16,696 p.a.
Advertised until: Closed Mon 30-May-2011
Job ref: GY/44047/LUBS0028
Eligibility: Candidates must, by the start of their employment, have permission to work in the UK

Strictly no agencies

This vacancy has now closed.