Student Experience Officer

The School of Education is internationally renowned for its research excellence and teaching quality. Providing a broad range of undergraduate, postgraduate taught and postgraduate research degree programmes. The School’s business is complex, with a wide range of full-time, part-time, distance and online programmes, some of them taught in overseas locations, making it a vibrant and stimulating environment.

Our student body is growing in diversity, with full and part-time students, coming directly from a range of previous study experiences, from different contexts of educational practice and from different parts of the world. We are respected internationally for our forward thinking teaching and international research. For more information about the School of Education go to[link removed] As Student Experience Officer, you will be responsible for a number of administrative tasks central to the delivery of an excellent experience to all our students.

You will provide proactive support to student placements across all our programmes, supporting the Senior Student Experience Officer and working with academic colleagues and placement providers to provide an excellent service.

You will deliver a high level of support to our professional programmes, including ensuring the effective management of student data in line with professional body requirements. You will lead the School’s timetabling processes across all our programmes. Educated to A Level standard with GCSE Maths and English (or equivalent experience), you will have excellent customer service skills, with experience of responding efficiently and effectively to phone and email enquiries, in addition to excellent organisation and time management skills.

You will have the ability to analyse and solve problems with an appreciation of longer-term implications and work flexibly as a member of a team, with a proactive and adaptable approach. We’re one of the best not-for-profit organisations to work for in the UK.

The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development. We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

University of Sheffield
Contract Type
Industry Sector
Salary and benefits
£22,417 - £25,941 per annum. Potential to progress to £28,331 per annum
£22000 to £26000 Per Annum