Housing & Environment Officer

To ensure compliance with the legislation and statutory obligations of the Council dealing with poor housing and environmental conditions in the Private Rented Sector, ensuring effective regulation with a balanced proactive and reactive approach through the discharging of informal, formal and legal actions. To support the delivery of regeneration projects in targeted areas by providing a visible customer focused service. Responsibilities ? Provide advice, guidance and support in accordance with approved Council policies, procedures and statutory responsibilities pertaining to private sector housing and the environment. ? To pro-actively engage and liaise with internal and external stakeholders including tenants, landlords, members of the public and partners. ? Respond to requests for service, investigate complaints and provide advice on sub-standard housing conditions in the private rented sector. ? Carry out housing inspections and resolve issues as necessary, or liaise with the appropriate colleagues regarding resolving issues. ? To undertake Housing Health and Safety System housing inspections and to propose and action the necessary improvement works. To include the production of inspection reports, action records, legal documents etc. ? Contribute to the development and delivery of a highly visible proactive approach to raising standards of poor quality private sector housing across the Borough. ? Assist in the planning, preparation and execution of targeted initiatives as directed including promotional campaigns. ? To identify vulnerable households and work with appropriate support providers to deliver support packages. ? Maintain an up-to-date and accurate manual and electronic data records as necessary to ensure high standards of case recording and effective case management. ? Liaise and collaborate with internal and external stakeholders including managers, employees and members of the public to ensure joined up solutions to meet the needs of customers. ? Champion the Councils Landlord Accreditation scheme to landlords and tenants in the private sector. ? Maintain awareness and work to the policies and procedures which impact on how the service is delivered. ? Assist in the continuous review, performance management and evaluation of service provision to ensure it is fit for purpose, drives continuous improvement and is effectively using available resources.

Barnsley Metropolitan Borough Council
Contract Type
Salary and benefits
£27,905 - £30,507
£27500 to £31000 Per Annum
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